Patrick Kelly

Executive Director Emerging Channels
USAA

Patrick Kelly is the Executive Director for Mobility Channels at USAA. He oversees USAA's industry-leading mobile and tablet channels. And he develops strategies for using mobile technologies to deliver exceptional personal financial experiences for the US military market.

Pat joined USAA in May of 2013 and brought with him an extensive track record in developing and managing innovative solutions.

Prior to joining USAA, Pat worked in both Financial Services and Software Development. He served 10 years in the US Navy as a Nuclear Power Operator. He holds a bachelor's degree in Nuclear Engineering from Rensselear Polytechnic Institute.

Check out the incredible speaker line-up to see who will be joining Patrick.

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Day 2

Wednesday, March 12th, 2014

14:25 PANEL: Is 2015 Finally The Year For Mobile Payments?

• Understanding the recent changes in the mobile payments landscape by evaluating if one technology (NFC, QRC, BLE) will dominate the ecosystem or if multiple technologies will continue to battle for control
• Examining other possible detractors for consumer adoption
• Does something else need to be developed before large scale adoption of payments takes hold? (I.e. Retail offers, digital identifications)
• Determining if we can provide a rich consumer and merchant mobile payment experience using existing rails
• Finding out if the opportunity justifies significant investment with customer and merchant fragmentation

16:05 Roundtable Discussions

Pick 1 Topic Of Your Choice

#1 Driving Digital Adoption – Just Because You Build It Doesn’t Mean They Will Come How Can You Increase Customer Use?
Melanie Woods, AVP, Digital Product Manager, UMB Bank

#2 Building Mobile Optimized Products & Utilizing Offers To Drastically Increase Revenue In The
Mobile Channel
Patrick Kelly, Executive Director Emerging Channels,
USAA

#3 Mobile 4.0: BBVA Case Study Discussion
Alejandro (Alex) Carriles, EVP, Director of Digital Channels Development, BBVA Compass

#4 Digital Marketing Tech Breaks the Security of 90% of Websites Studied
Scott Meyer, CEO, Ghostery