Rick is a Senior Vice President in Citi’s Global Consumer Marketing & Internet Office (GCMIO). For the past nine years, he has worked in the digital space at Citi and is currently on the Digital Product Management Team. His responsibilities include creating digital services that are shared across the consumer lines of business, and consolidating and unifying the bank’s consumer internet, mobile and tablet digital properties into a single experience. In his time at Citi, Rick has contributed to several digital efforts, including consolidation of the bank’s digital cards and retail bank properties, redesign of the Citi Cards marketing website and driving online credit cards acquisitions. Prior to joining Citi, Rick worked at American Express, focusing on eServicing and managing a high-value telesales vendor for the small business group, and began his career at IBM in public relations supporting their software group.

Brian M. Pearce is Senior Vice President, Head of Retail Mobile Channel and Digital Innovation for Wells Fargo’s Digital Channels Group.  His team is responsible for the Wells Fargo retail mobile strategy and managing  the company’s retail mobile presence, including wf.com, downloadable apps (iPad, iPhone, Android and Windows) and the Text Banking service (short code 93557 - WELLS).  The company currently has more than 12.5 million active customers using mobile devices to access their accounts.

Throughout his 20-year career in financial services, Brian has garnered much success by leading a variety of business development, product and project management, business analysis and product operations functions.  Brian's career with Wells Fargo began in 2001 in the Investment Internet Services group and continued in Online Payments in 2005. Throughout his tenure, Brian and his teams have led large, multi-channel efforts including P2P payments, InterFI Transfers, Transfer Scheduling, Bill Pay scalability, and the launch of the online brokerage platform. Prior to Wells Fargo, he worked for both industry leaders such as First Data Corporation and Andersen Consulting as well as Internet startups

John and his team manage the information technology infrastructure for Mercantile Bank, as well as item processing, ACH/cash management services, payroll services, electronic banking, and deposit/loan/credit card/courier operations.  He is one of the original members of the team that founded Mercantile Bank of Michigan in 1997, a business oriented community bank headquartered in Grand Rapids, MI with offices throughout Michigan.  Prior to starting with Mercantile Bank, he worked as a commercial lender and credit manager with FMB-First Michigan Bank in Grand Rapids.  John is a graduate of Western Michigan University (BA in Finance) and the ABA Stonier Graduate School of Banking.  In 2013, John was named one of Bank Systems & Technology’s Elite 8 CIO’s, and was recognized by Bank Innovation as one of their 2013 Innovators to Watch.  For 2013 and 2014, John has been listed in ICBA’s Top 25 Community Bank Leaders in Social Media.  In the community, John serves on the Regional Advisory Board of the Arthritis Foundation and is a member/Past President of the Grand Rapids Exchange Club.  John and his wife Cara reside in Grand Rapids with their two daughters.

Thomas P. McDermott is Senior Vice President and Retail Omni Channel Executive at SunTrust Bank.  In this role, Mr. McDermott is responsible for interpreting client insights and behaviors to provide a consistent client experience across branch, ATM and remote video technology.  He is also responsible for branch modernization initiatives including Teller Payments, Sales & Service platform and branch tablet strategy.  Partnering with Technology, Geographic Leadership and the Consumer Line of Business, he develops strategic plans that drive capital & technology investments to increase loyalty, reduce cost to serve and improve revenue opportunities. During his tenure, he has also run SunTrust’s Digital channel and Retail Bank sales and support organization.

Mr. McDermott joined SunTrust in November 2009.  A 23-year veteran of the financial services industry; he previously spent ten years as Senior Vice President & Division Executive at Washington Mutual Bank.  His roles included key leadership positions in the Retail branch network, distribution optimization strategy and Finance. He has also held senior level roles at Chase, Bank of America and Wells Fargo.

Mr. McDermott earned a Bachelor of Science degree in Finance from Richard Stockton State College of New Jersey and is a graduate of Emory University’s Advanced & Graduate Leadership Programs.

Mr. Barlow joined Webster Bank in 2011 as Vice President of eBanking in the Internet Banking and Distribution group. In his role, he leads the development of customer-facing digital strategies, aligning each with line of business goals, and defining a multi-year roadmap for online/mobile development and innovation. Working with the eBanking, IT, Marketing and Product teams, Chris is responsible for defining digital functionality and user experiences for Webster's customer touchpoints.  A Stanford University Alumnus, Mr. Barlow has over 20 years of experience in creating digital financial services experiences having developed leading solutions for USAA, Citibank, American Express, and Standard & Poor's.

Jon has 10 years of leading a technology team for a growing community bank in Northern Wisconsin. Jon received his B.S. degrees in Economics and Business Administration from the University of Wisconsin-Green Bay in 1996. He received his MBA from the University of Wisconsin-Oshkosh in 2003. Jon has been active in the community as a member of his church, the Jackie Nitschke Center, and the United Way. Jon’s primary areas of responsibility with Nicolet National Bank, include all areas in IT and Security, as well as serving the needs of our banking customers.

Kevin Foster-Keddie is the President and CEO of WSECU in Olympia, Washington and Chair of One Washington Financial, it’s wholly owned subsidiary. The Credit Union serves over 180,000 members through eighteen retail offices. Mr. Foster-Keddie has received numerous industry awards including a special recognition award for his work to promote Shared Branching, the California League Eternal Flame award for support of Korean and African American Credit Unions in Los Angeles, NAFCU’s Professional of the Year Award, and CUNA’s Bergengren Award for High Achievement for his efforts to secure passage of H.R. 1151, the Credit Union Membership Access Act. Mr. Foster-Keddie currently serves on the Credit Union Advisory Council to the Consumer Financial Protection Bureau (CFPB). Mr. Foster-Keddie is the founder and Chair of the Northwest Compliance Group, a Credit Union partnership providing compliance services to Credit Unions in Washington State.

Mr. Foster-Keddie has been CEO of a number of prominent credit unions during his career including credit unions serving the employees of Farmers Insurance, Xerox, IBM, American Express, and Direct TV.

Mr. Foster-Keddie received his B.S. from Reed College and M.B.A. from UCLA. Kevin is an avid outdoor enthusiast and spends most weekends hiking in the local mountains.

Vince Hruska, is Senior Vice President and leads Product Strategies for City National Bank, where he manages the product management, development and rate and fee pricing of bank services serving individuals, private clients and businesses, including deposits, consumer and small business lending, mortgage, home equity, cards (credit, debit, ATM and pre-paid), payments, international and other banking services. Previously, he managed online services at Bank of America, serving small business to multi-national large corporate clients. He also founded and led a fintech consulting and development firm, working primarily with entertainment, healthcare, financial technology firms and top 20 banks.  His early career was with Wells Fargo and First Interstate Bank, where he managed electronic payments and online businesses for the bank.  He currently serves as the Chairman of the Board of the Los Angeles Mission, which serves the Skid Row homeless of downtown Los Angeles.  He has served on a number of boards, serving to provide low to moderate income housing for seniors as well as shelters for women and their children.

Over 16 years of experience in leveraging online and mobile technologies to meet and exceed specific business objectives across Sales, Marketing, Investments, Banking, Product Management, and Strategic Planning.

Executive with broad experience in all aspects of online service, back office operations and sales. Direct experience leading critical online and mobile distribution channels. Background includes focus on developing staff, creating strategic direction, delivering multi-channel experience, and implementing enterprise level project management.

Originally hailing from the UK, Stephen began his career back in 2001 as a Management Consultant with Accenture.  Specialising in Telecoms, he worked with clients such as British Telecom, Vodafone, and Cable & Wireless. In 2007 he moved to Sydney and soon joined NAB as part of the start up team at UBank, where he worked in a variety of roles including Head of User Experience and Digital Media.

In August 2012, Stephen made the short trip across the Tasman to join BNZ, where he is now Head of Digital and focused on creating remarkable banking experiences which are truly focused on the customer.

Silu Modi is Head, Social Sales Centre of Excellence for RBC. For more than 15 years he has pioneered the digital strategy for some of Canada’s best-known financial services firms, including Invesco Trimark, where he led the eServices team to build the award-winning Trimark Advisor site. While at DundeeWealth, Silu’s leadership in eBusiness initiatives created “The best financial advisor site in North America,” according to Pyramid Research. In his previous role, Silu led Macquarie’s Canadian retail financial business units in developing their digital and social media strategy.

Silu was recently named one of North America's Top Ten Social Business Leaders for 2013 by "Infoweek".

Pete Marsden is a career technologist playing every role from developer, to tech-lead, to architect, to managing director in small and large companies. He started programing at the early age of 13 and still codes today. Pete has founded start-ups, been an independent consultant and worked in large enterprises like Goldman Sachs, First Data Corp and Schwab. He has a passion is using technology to meet tough business needs and building, tech strategy and leading teams of talented and highly engaged performers. Pete's career spans such industries as Space and Defense, Power Sports, Travel but most prominently Financial Services. He has been at Schwab for 10 years and built Schwab's in-house mobile development team and has been managing it for the past 4 years. In his spare time he enjoys racing sailboats, wine and cooking.

Amir Weiss overseesglobal eBusiness functions for MetLife including social media, online leadgeneration, online sales, and mobile solutions. As part of the CMOorganization, MetLife views the Digital space as a core component of ensuring acustomer-centric cross channel experience that meets customer needs, andpropels the organization. The eBusiness team oversees over 40 global operationsto drive online solutions, whether for the direct to consumer channel orthrough agents and distributors. Earlier in his career, Amir focused onbuilding marketing and CRM systems, as well as in consulting to major financialservices companies.

Scott Lascelles is the chief marketing officer at Springleaf Financial Services. He brings more than 20 years of experience in the financial services industry. In his current role, Mr. Lascelles is responsible for direct marketing acquisitions, branch marketing, advertising, social media, market research, creative, and development of the Springleaf Financial credit education community.

Prior to joining Springleaf Financial, Mr. Lascelles served as senior vice president, retail risk management at PNC Financial Services, where he led his team to develop and implement a single acquisitions and originations credit decision platform, pre-approval database with branch pre-screen capability and analytic infrastructure across all products.

Mr. Lascelles formerly served as senior director of marketing at Barclays, a British multinational banking and financial services company. While at Barclays, Mr. Lascelles led a team that managed new accounts and customer lifecycle marketing programs for the Barclaycard U.S. credit card portfolio, and supported development and execution of customer marketing programs.

He previously served as a marketing director for JPMorgan Chase, where he developed the credit card product and launch strategy for a joint venture credit card in China prior to the 2008 Olympics as well as various other loyalty marketing roles.  In a prior role at American Express, serving as a Senior Director, Mr. Lascelles managed charge card modeling and analysis.  

Mr. Lascelles holds a bachelor’s degree in applied mathematics and a master’s degree in applied statistics from the University of Vermont, and serves on the board of the Mary Campbell Center in Wilmington, Del.

Alex Golshan is currently VP of Omni-Channel and Global eCommerce at BCBG, where he launched International shipping to 100 countries for 3 brands and rolled out an endless isle solution to 150 stores in the past 7 months.  These initiatives have resulted in 30% incremental eCommerce revenue growth for the company. Previous to that, Alex architected Omni-channel strategies at Guitar Center that doubled on-line revenues and increased service levels in 2 years.   Before Guitar Center, Alex held positions as GM/VP of Multi-Channel Products at GERS (Escalate Retail), VP of Product Management & Development at Evant (now Manhattan Associates), and other management positions at Blue Martini Software, Enrst & Young Center for Technology Enablement and Price Waterhouse.

He has been a speaker at shop.org and eTail and panelist at various industry conferences.

His specialties include Omni-Channel strategies and innovations, ecommerce strategy (.com and mobile), Order Management and International expansion.

Bio – Jon Rosner is Vice President, Product with Enterprise Growth at American Express. In this role Mr. Rosner is responsible for product development & management of Serve & Bluebird in the US.   Mr. Rosner leads efforts to attract millions of new customers to the American Express brand through the development of innovative functionality and improvement of existing customer experience.   Prior to this role, Mr. Rosner was Vice President, New Product Development where he created the reloadable prepaid franchise at American Express including PASS, American Express Prepaid Card and Bluebird.  Earlier in his career, Mr. Rosner held a variety of roles of increasing responsibility at American Express in marketing, strategy, finance and business development in Strategic Planning, Merchant Services, International Consumer Card and Travelers Cheques.   Mr. Rosner earned a BS from Wharton and an MBA from NYU.

Ron Kerr is Nationwide’s Vice President of Multi-Channel Customer Experience, Agency and Field Solutions.  In this role, he is accountable for establishing and executing Nationwide’s Seamless Customer Experience and for delivering Sales, Service and Client Management solutions to our Agency and Field Sales teams.

Parin Kothari is an experienced management consultant who works with macro-level strategic models primarily architecting the building blocks for a business that can withstand and monetize changes in the broader socio-economic environment, especially those related to the maturity of technology. Parin started his career at the Boston Consulting Group in South Asia and more recently was instrumental in establishing the business architecture practice at Wells Fargo Bank’s Internet Services Group. Today, he is at TD Bank’s North American Digital Channels organization driving product management, business architecture and operational maturity. Parin is also active in the community and works on education projects with several not-for-profit organizations across the globe.

Daniel W. Latimore, CFA, is the Senior Vice President of Celent’s Banking group and is based in the firm’s Boston office. Mr. Latimore’s areas of focus include the banking ecosystem, consumer behavior, innovation, and technology-enabled strategy. Mr. Latimore has been widely quoted in the press, including the Wall Street Journal, Boston Globe, CNBC and CNBC Europe, and American Banker. He is a frequent speaker at industry conferences and client presentations, having delivered addresses in more than a dozen countries to audiences ranging from intimate meetings with CEOs and central banks to keynote conference speeches. He led research groups at Deloitte and IBM, worked in industry at Merrill Lynch (where he lived in New York, Tokyo and London) and Liberty Mutual, and was a consultant at McKinsey & Co.

Melanie Woods joined UMB in 2010. As Digital Product Manager for UMB’s Consumer Banking department headquartered in Kansas City, Mo., Melanie is responsible for overseeing the digital strategy for the consumer line of business. She is a leader, visionary and business strategist with an extensive marketing background. Prior to joining UMB, Melanie was employed by 15miles. At this Overland Park-based interactive agency, Melanie was responsible for social media strategy and execution for clients such as Farmers Insurance and many more. Prior to 15miles, Melanie worked as a Senior Marketing Manager for Staples in the Corporate Marketing division. Melanie earned a Bachelor of Fine Arts degree in Visual Communications from Kendall College of Art and Design and a Master of Business Administration degree in Global Enterprise Management from Jones International University. She is a member of the Social Media Club of Kansas City, the past president of the Business Marketing Association, and is currently an active participant in the Alzheimer’s Association initiatives.

Phillip Rogers is a Director in Silicon Valley Bank’s Digital Channels Group.  His team is responsible for corporate mobile banking strategy, API banking strategy, and fintech partnerships. For the past 11 years he’s worked with some of the largest banks and financial institutions to re-imagine and rebuild banking for a digital world.

Prior to his work in the financial services industry, Phillip held roles in Product Development, Database Marketing and Web Design at startups and ad agencies in San Francisco. 

An executive coach and jungle explorer, Jason has combined the ultimate experience in nature with business consulting resulting in his clients creating impossible results in their companies while having a once-in-a-lifetime experience in the Amazon.  Jason uses a 4-step systematic approach to help clients achieve results they believe are impossible.  Jason was taught this approach by mentor and business partner, Jim Bergquist, the coach who helped Pike Place Fish Market become world famous.  Jason also teaches helps clients to master the 18 Disciplines of influencing anyone in business, whether it be employees, potential clients, customers, bosses, or anyone else.

Om ’s leadership experiences span both in-house responsibilities [Citi, PNC, SunTrust] and trusted advisory [Deloitte, GCC] to leading Institutions by harnessing Omni-Channel, Product, Marketing, UX/CX, Big Data/ Analytics, Sales/Servicing, P&L/ Pricing/Profitability, Technology, Architecture, Governance, and Development/ Partnerships by embracing novel approaches to optimize the value-exchanges between customers, partners, and shareholders. He has driven innovation as an intra-preneur for new-to-market ventures as much as global organizations across Channels [Digital, Mobile, Direct, Retail, Social], Categories [B2B + B2C], Segments [Unbanked to UHNW], and LoBs [Assets/Liabilities/Payments] to help accelerate business transformations

Peter Chapman was previously the Senior Vice President of Emerging Technologies at First Trade Union Bank where he implemented mobile banking, tablet banking, mobile deposit, and improved the online account opening process and mobile website. While there, he also partnered with a technology startup to deliver the first mobile payment experience for a Bank in the United States. Prior to that, Chapman was Vice President of Management Information Systems at Georgetown Savings Bank. Frustrated by the lack of control banks have over their own digital strategy and the slow pace of innovation, Peter decided he wanted to be part of finding a solution that would work for everyone, so he joined Backbase. As Principle Fintech Strategist at Backbase Peter is responsible for steering product development. He also consults regularly with clients on the future of digital banking, how banks can regain control of their own digital strategy, and what opportunities for differentiation are available to them in web and mobile channels.

Paul is an enthusiastic and driven individual with extensive digital, operations, and financial industry experience. He possesses a solid track-record of consistently delivering quality results on time, and under pressure.
 
Paul started his career with CIBC 17 years ago, and has worked in a number of digital channel roles throughout his tenure with the organization. Much of his career has been spent in the operations space, and for the past 4 years he has led a large build team that is comprised of writers, user experience / design experts, and front-end developers.  His teams are accountable for delivering mobile, web, and ATM solutions across CIBC’s client-facing digital properties. He is a fierce consumer advocate, who insists on keeping the client at the core of the build process, as he firmly believes that is the only way to deliver leading digital experiences. Among the recognition Paul has received at CIBC is the CEO’s Award for outstanding contributions to the organization.
 
Paul received a Bachelor’s degree from the University of Toronto, and is a graduate of the Queen’s School of Business Executive Leadership Program.

Betsy Hubbard is an international keynote speaker and co-founder of Mindset Digital, an online training company that helps Fortune 500 firms get their workforce up to speed in a digital world. She and co-founder Debra Jasper have trained more than 17,000 people around the world, from Utah to Ukraine, on social and digital media trends. A former grantmaker at the Pew Charitable Trusts, she holds degrees in public policy and political science, with a year spent abroad at the London School of Economics.

Farrell Hudzik is a leader for Accenture Interactive Financial Services, a business unit dedicated to delivering integrated marketing, technology and analytics solutions for the digital world. Farrell leverages her 15+ years of experience in agency, multichannel and data-driven marketing to help Accenture clients engage customers and develop lasting brands.

Prior to Accenture Farrell held leadership roles within Epsilon, Quaero, and Bank of America with a focus on evolving digital marketing and analytic practices.

Farrell holds a B.A. from Colby College, is an avid runner, and has two beautiful children

Debra Jasper is an international keynote speaker and co-founder of Mindset Digital, an online training company that helps Fortune 500 firms get their workforce up to speed in a digital world. She and co-founder Betsy Hubbard launched the first social media fellowship for journalists in the world at The Ohio State University – working with top newsrooms including CNN, 60 Minutes, The Washington Post and the LA Times. A former investigative journalist, she holds a Ph.D. in Educational Policy and Leadership from Ohio State and two degrees in journalism.

As a longtime veteran of Silicon Valley, Scott has built a career around developing high impact strategic relationships with high tech leaders such as Intuit, Adobe, Google, Amazon, Dell, SAP, HP, and many others. In his current role at Intuit, he leads a Business Development team focused on improving the lives of consumers and small businesses through innovative tax and financial management solutions developed in conjunction with leading financial services firms.

Lindeen is a champion for improving the lending process and helping financial institutions compete more effectively. During his time at Zoot Enterprises, he has helped lenders develop and deploy complex solutions for credit origination. His 25-plus years of experience in marketing and technology enable him to bridge the gap between business strategy and IT practice. He is now responsible for Zoot’s marketing efforts and sharing Zoot’s industry expertise. Before joining the Zoot team, he managed the network and systems division at Montana State University-Bozeman. Lindeen also managed technology at the Los Angeles County Museum of Art for eight years. His marketing background includes consulting projects for a national mortgage lender and major market research projects. Lindeen received his BS in electrical engineering and MBA in marketing and accounting from the University of Southern California. An active member of the community, he has served as state chapter chairman for the Red Cross of Montana.

Simon leads business strategy, digital engagement, user experiencedefinition, social strategy, and search. He has over 20 years of consultancyexperience spanning communications, advertising, and digital agencies workingwith clients including AIA, ACE Group, AIG, ALICO, Autodesk, Emirates Airlines,Juniper, LVMH., McAfee, Reebok, Seagate, Southwest Airlines, TD Bank, Ubisoft,ZoneLabs, and WL Gore. Simon has visited 56 countries and counting, and enjoys“board and wind” sports including kiteboarding, snowboarding, and paragliding.

Scott created Ghostery, Inc. (formerly Evidon Inc. and Better Advertising) while an Entrepreneur in Residence at Warburg Pincus LLC, the global private equity firm that is supporting the company. From 2005-2008, Scott was President and CEO of About.com, a part of The New York Times Company. He spent eight years with The New York Times Company in a number of senior management roles. In addition to his role at About.com, he was the General Manager of the company’s flagship website, The New York Times on the Web. He also served as vice president, strategic planning for The Boston Globe. Before joining The New York Times Company, Scott was with Multex.com (a venture-backed company which was acquired by Reuters in 2003 after a successful IPO in 1999), where he was Vice President and General Manager of its business-to-consumer division.

A nationally recognized branding and marketing thought leader, Mary Ann has been entrusted by some of the most successful brands in the world to help steer their strategic direction. She has led national and global strategic initiatives for Intel, Microsoft, Sony, Gateway computers, ViewSonic, D-Link, Advance Auto Parts, SAC Federal Credit Union, Bridges Investment Management, Inc. and Creighton University. Prior to founding OBI Creative in 2001, Mary Ann served as Executive Vice President of Marketing at Gateway in San Diego, California and Vice President of Sales & Marketing at GoAmerica in Hackensack, New Jersey.

A pioneer in the study of customer experience, she co-authored the O’Brien Voice of the Customer (o.VoC) study that has served as the foundation for numerous business success stories globally, nationally, and within the Omaha metro area.

As the head of strategic marketing for Mobile Marketing Solutions across the Adobe Marketing Cloud, Ray is responsible for evangelizing solutions that help marketers create, manage, analyze and optimize their mobile channels and tactics. He works closely with clients across industries including retail, media/entertainment, financial services and technology to understand their mobile marketing strategy and to provide clear guidance for optimizing mobile engagement, conversion, and monetization. Ray is a frequent blogger and recently launched Adobe Mobile Services, which provides a series of app-centric capabilities including app analytics for mobile teams, app experience targeting, and audience testing to deliver optimized experiences.

Prior to Adobe, Ray led the product strategy for mobile analytics at Qualcomm’s Internet Services Division. He was responsible for the product marketing and product management of mobile content delivery solutions in North America and Asia Pacific regions, and partnered with leading mobile operators including Verizon, AT&T, KT, Tata, and Telstra. Ray’s latest blog posts about mobile marketing can be viewed at the Mobile First section of CMO.com and you can follow him on Twitter (@RayPunSD).

Jason is a respected technology industry veteran with more than 17 years of experience acquiring & growing businesses, defining and aligning technology offerings, and leading global, world-class teams.

Mr. Rushforth is currently the Vice President of Industry Solutions & Enterprise Sales at Oracle (ORCL) where he joined via the acquisition of Eloqua. As the head of Enterprise sales Jason is responsible for the top line revenue attainment and growth of the Marketing Cloud.

At Eloqua (ELOQ) he served as the General Manager of Industry Solutions and drove the go to market strategy for industry specific applications.

Prior to assuming his current position, Mr. Rushforth was CDC Software's (now Aptean) President of Front Office Solutions where he was responsible for the P&L of the business and sat on the board of directors for Marketbright (now Act-On).

Mr. Rushforth has been directly involved in more than $3.5B in M&A transactions both on the buy and sell side.

My experience of working in financial services at HSBC and selling to financial services at CA Technologies and IntraLinks has provided me with a different perspective to most sales professionals. My focus as an Enterprise Account Executive in the Financial Services division of the LinkedIn Sales Solutions team is to help companies in Financial Services achieve their business objectives with LinkedIn. Over my 17 year career in sales irrespective of the size of relationship or type of client I strongly believe that relationships matter and should be mutually beneficial. Any recommended solutions should always solve actual business challenges. Lastly, the customer experience starts with me and should be exceptional. I am married and the proud father of three children. I am a native Long Islander, but a die-hard Rangers fan. I attended Stony Brook University where I played Division 1 Men’s Lacrosse

Christopher Young is the director of industry strategy and marketing for Adobe’s Digital Marketing Business. In this role, he leads a team of industry specialists who work with Adobe’s Financial Services clients to help them develop best-in-class digital marketing strategies. Prior to joining Adobe, Young spent more than eight years at E*TRADE Financial where his last held position was VP of brokerage marketing. Prior to E*TRADE, he was the VP of retail advertising at JP Morgan Chase. Young also has extensive agency experience working with a range of clients across traditional, direct and digital advertising and marketing programs.